Privacy Policy
At Oasis Energy, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services and visit our website.
By using Oasis Energy's services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect several types of information from and about users of our website and services, including:
Personal Identifiable Information (PII)
- Contact Data: Name, address, email address, phone number, and other similar contact data.
- Payment Data: Payment card details and other information required to process payments for top-ups or services.
- Account Data: Usernames, passwords, and other security information used for authentication and access.
- Service Usage Data: Information related to your energy consumption, top-up history, and service preferences.
Non-Personal Identifiable Information
- Technical Data: IP address, browser type, operating system, and unique device identifiers.
- Usage Data: Information about how you use our website and services, such as pages viewed, time spent, and navigation paths.
- Location Data: General location derived from your IP address or specific location if permitted via your device settings.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and maintain our services, including prepaid electricity top-ups.
- To process transactions and send you related information, including purchase confirmations and invoices.
- To manage your account and provide customer support.
- To improve our website, products, and services.
- To send you marketing and promotional communications, where you have consented.
- To detect, prevent, and address technical issues and ensure the security of our services.
- To comply with legal obligations and regulations applicable in Ireland.
3. Disclosure of Your Information
We may disclose your personal information in the following circumstances:
- With Service Providers: To trusted third-party vendors, consultants, and other service providers who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
- For Business Transfers: In connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
- For Legal Reasons: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
4. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure.
5. Your Data Protection Rights (GDPR)
As a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
In certain circumstances, you have the following data protection rights:
- The right to access, update or to delete the information we have on you.
- The right of rectification.
- The right to object.
- The right of restriction.
- The right to data portability.
- The right to withdraw consent.
To exercise any of these rights, please contact us at info@oasisenergy.ie.
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Last updated: June 10, 2024
7. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: info@oasisenergy.ie
- By phone: +353 91 445 6789
- By mail: 17 Sandhill Road, Unit 3A, Galway, County Galway, H91 P2K3, Ireland